Building quality customer relationships and ultimately a great customer experience is all about communication and staying in contact with the customer. Understanding pain points and resolving them. By developing good follow-up habits the conversations that you have with your accounts will be informed and focused on specific customer need.
Blogging helps to deliver your content strategy, position yourself as a thought leader while also showcasing your knowledge and expertise.
You have worked HARD on your business creating an excellent product or service. The accounts that you have attained are a direct result of that — NOW WHAT?